The ScreenSteps Support Suite allows companies and organizations to transform the way they approach customer support . It is built around a simple philosophy : each step of providing instruction to a customer should be easy . It should be easy to create customer tutorials and guides . It should be easy to publish them . It should be easy to deliver to the customer . And it should be easy for the customer to understand the information they are given . And that is what the ScreenSteps Support Suite does , it makes it easy to turn customer support into customer satisfaction .
Features :
» Capture screenshots and annotate them
» Embed video
» Tag lessons
» Rename images to step titles
» Publish to ScreenSteps Live
» Export to PDF, HTML or Word documents
» Create and organize manuals
» Use multiple HTML and PDF templates
» Export Manuals as HTML or PDF manuals
» Export to WordPress, Movable Type and TypePad blogs
» Export to MindTouch and confluence Wiki
» Export to Office Open XML (MS Word, Apple Pages, etc.)
» Capture screenshots and annotate them
» Embed video
» Tag lessons
» Rename images to step titles
» Publish to ScreenSteps Live
» Export to PDF, HTML or Word documents
» Create and organize manuals
» Use multiple HTML and PDF templates
» Export Manuals as HTML or PDF manuals
» Export to WordPress, Movable Type and TypePad blogs
» Export to MindTouch and confluence Wiki
» Export to Office Open XML (MS Word, Apple Pages, etc.)
Homepage : http://www.bluemangolearning.com/